Sending your parcel
A parcel or several parcels being sent together
Shipment Contents or Goods
The items in your parcel
Description of Contents
A description of the items in your parcel
Document Shipment
A parcel that contains only document items e.g. business correspondence such as contracts
Non-Document Shipment
A parcel that contains items other than documents e.g. gifts, mobile phones, cameras
Label for your parcel
Waybill number
The number to track your parcel which can be found at the top of the label
Being able to see the whereabouts of your parcel from collection to delivery
Booking a Collection
Placing a request for a DHL courier to pick up your parcel
Sending a Domestic shipment
Sending a parcel within the UK
Sending an International Shipment or Exporting
Sending a parcel outside the UK
Transit Times
The number of working days it takes for your parcel to be delivered
Volumetric Weight
If you are sending a large but lightweight parcel you may be charged on the space it takes up on our aircrafts, rather than its actual weight
Customs Duties
A customs duty is a charge imposed by the custom authorities in the country you are sending to .The receiver is responsible for paying any duties and taxes that may apply
Customs Paperwork
The paperwork that is sent with the parcel, detailing its contents and the value; this allows customs to work out if any duties apply
Prohibited items
Items that cannot be sent via DHL e.g antiques, human remains
Security Inspection
All parcels being sent by DHLitNow users must be left open for inspection by the courier to ensure they contain no prohibited items
Ad Valorem
This is a Latin term meaning “according to the value”. All duties and taxes are calculated on the basis of value, so you may see this used quite often
ATA Carnet
The ATA Carnet is an international Customs document. Issued under the terms of the ATA Convention and the Istanbul Convention, it incorporates an internationally valid guarantee.

The carnet can be used in place of national Customs documents and as security for import duties and taxes. This covers the temporary admission of goods and the transit of goods.

The ATA Carnet can also be accepted to control the temporary export and re-importation of goods. However, in this case, the international guarantee does not apply
Bonded Goods
These are goods stored in a secure warehouse. While they remain there, they are not liable for any payment of import duty. That is, until the duty is paid or the goods are exported or legally dealt with
Often refers to customs brokerage, where a third party is used for the clearance of inbound or outbound shipments
Cargo Manifest
A Cargo Manifest lists the goods carried in a means of transport or in a transport-unit. The manifest gives the commercial details of the goods, such as:
  • transport document numbers
  • consignors and consignees
  • marks and numbers
  • number and kind of packages
  • descriptions and quantities of goods
It may be used in place of the Cargo declaration
Certificate of Origin
This is a specific document that expressly certifies that the goods to which the certificate relates, originate in a specific country. This Certificate may also include a declaration by the manufacturer, producer, supplier, exporter or other competent person
Pro-forma Invoice
An invoice provided by a supplier prior to the shipment of merchandise, informing the buyer of the kinds and quantities of goods to be sent, their value and specifications (weight, size, etc.)
Consular Invoice
This is a detailed statement of goods shipped, certified by the consulate of a country. It is required by certain foreign governments that want a tighter control over imports
An abbreviation used in some international sales contracts, when the selling price includes all “Costs, Insurance and Freight” for the goods sold. This means that the seller arranges and pays for all relevant expenses involved in shipping goods – from their point of export to a given point of import. In trade statistics, “CIF value” means that all figures for imports or exports are calculated on this basis, regardless of the nature of individual transactions
Convention on International Trade in Endangered Species
Custom Declaration
Any statement or action, in any form prescribed or accepted by Customs, giving information or particulars required by Customs
De Minimis
This is a Latin term and is a shortened version of the expression “de minimis non curat lex” meaning “the law does not care about very small matters”. It is often considered more efficient to waive very small amounts of duties and taxes rather than collect them
Free Zone
An area within a country (a seaport, airport, warehouse or any designated area) regarded as being outside its customs territory. Importers may therefore bring goods of foreign origin into such areas without paying customs duties and taxes. This is always pending eventual processing, trans-shipment or re-exportation. Free zones were once numerous and prosperous when tariffs were higher many years ago. Some still exist in capital cities, transport junctions and major seaports, but their number and prominence have declined as tariffs have fallen in recent years. Free zones may also be known as “free ports”, “free warehouses”, “free trade zones” and “foreign trade zones”
Harmonised System
The international system published by the World Customs Organisation that sets out in a systemised form the goods handled in international trade. Goods are grouped in Sections, Chapters and sub-Chapters that are governed by rules
The recognized abbreviation for the International Commercial Terms of Sale
Landed Cost
This is the cost of the imported goods at the port or point of entry into a country, including the cost of freight, insurance and port and dock charges. All charges occurring after the goods leave the import point are not included
Phytosanitary Certificate
A certificate issued by a Government agency (usually Agriculture) to satisfy import regulations of foreign countries. The certificate indicates that a shipment has been inspected and found free from harmful pests and plant diseases
Preference (or Preferential) Duty
A lower duty rate based on the value of the goods and dependent on the country of origin
Electronic Data Interchange – the electronic transmission of data
United Nations EDI For Administration, Commerce and Transport.

EDI (Electronic Data Interchange) Standards are developed and supported by the UN for electronic message (data) interchange on an international level
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