UK negotiating ‘Mexico 2.0’ trade deal | Merging online and offline retail | Latest e-commerce news

Posted on 24/05/2022 by DHL Express

Negotiations start for enhanced UK–Mexico trade deal

The UK and Mexico kicked off discussions about an enhanced trade deal in London last week. A key market for exporters, the UK is looking to negotiate a Free Trade Agreement with Mexico that will ensure tariff-free trade on 97% of British goods.

With an expanding population, Mexico’s demand for imports is predicted to grow by 35% by 2035. The UK is aiming to boost its £4 billion trade relationship with the Latin American country by focusing on financial, creative, digital and technology services.

International Trade Secretary, Anne-Marie Trevelyan, said: “From autonomous vehicle manufacturers in the West Midlands, to Wales’ green tech businesses and Scotland’s thriving food and drink sector, companies of all shapes and sizes across the UK stand to benefit.”

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Online and offline retail practices: the best of both worlds

We saw e-commerce boom during lockdown, but offline shopping in the UK has nearly returned to pre-pandemic levels. Physical stores are making the most of face-to-face customer service, the opportunity to ‘try before you buy’ and the nation’s desire for social interaction.

There are digital solutions that online businesses can use to compete with these benefits, including AI fitting technology, omnichannel customer service and a more personalised retail experience. But some predict that online/offline retail partnerships will be the way retailers can offer the best of both worlds.

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Latest e-commerce news from around the world

The ‘buy now, pay later’ service, Klarna, has released a variety of online tools that can help omnichannel retailers enhance their customer service offering. Klarna’s new merchant-facing app allows in-store assistants to interact directly with customers via video streaming or live chat.

Meanwhile, there’s good news for those selling through Facebook as the app sees a 4% increase in daily active users. Plus, we share how e-commerce businesses can attract Father’s Day gift shoppers to browse their online store.

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