The cost of Shipper’s Interest Insurance for express documents and parcels is 1.5% of the replacement value you have declared (subject to a minimum charge of 12.00 GBP). In the event of damage to or loss of your shipment, DHL’s liability to you is limited in accordance with its terms and conditions of business. DHL encourages you to protect yourself against potential loss or damage (limited to your actual financial loss) by purchasing Shipper’s Interest Insurance. Shipper’s Interest Insurance can be arranged for both express documents and parcels, although some restrictions and limitations may apply.
Although the Channel Islands are British islands, they are not part of the United Kingdom. A Domestic shipment is within the UK only.
With DHL Import Express Online, Import Express account holders can easily create, review and revise shipment instructions. The supplier can complete the shipping instructions, print shipment paperwork and generate labels and pick-up requests electronically.
Please visit the section on ‘Weights and Dimensions’ to see how to calculate volumetric weight. For Time Definite shipments, you can calculate volumetric weight using our quick calculator.