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A trusted partner in the luxury goods market
For decades, DHL Express has pioneered solutions to meet the needs of designers, retailers and some of the world’s most glamorous fashion events – and we have made it our mission to give these businesses an edge behind the scenes.
Delivering joy
As a premium brand, we know that excellence, reliability and speed are key to maintaining your competitive edge and upholding the high standards your customers enjoy and expect when engaging with you.
The final doorstep delivery is a key part of this journey. We own our delivery routes and control the process end-to-end, meaning we deliver a premium experience from start to finish.
Personalised customer experience
We know you don’t want your customers’ brand experience to end the moment they purchase. We can provide personalised email and text notifications that name your brand, supporting loyalty and giving you more control of the full end-to-end customer experience.
Circular economy
The circular economy aims to keep products, equipment and infrastructure in use for longer, improving the productivity of resources. The main principles include:
- Design out waste and pollution
- Keep products and materials in use
- Regenerate natural systems
DHL Express is passionate about driving sustainability within the logistics industry, but we also work to help our customers with the sustainable practices that shoppers are looking for.
Find out more in the British Fashion Council & DHL whitepaper: ‘The Circular Fashion Ecosystem’
Are you e-commerce ready?
As a passionate supporter of British business, we help many of our luxury brand customers consider how to remove barriers to purchase and increase customer satisfaction.
Our guidance includes:
- International e-commerce growth support
- Bespoke tools and analysis of customer profiles visiting your website
- Logistics support covering customs advice, pricing strategies and best practice for easy returns solutions
Take the DHL Express E-commerce Health Check for personalised advice on how to grow your exports.
A TRUSTED PARTNER IN THE LUXURY GOODS MARKET
With more than 2 billion online shoppers worldwide, are you ready to seize the opportunity of international e-commerce? Download our brochure to discover how we deliver for our luxury goods customers – and how we can support you too.
TAKE THE POSITIVE FASHION HEALTH CHECK
By answering a few simple questions we hope to help you identify some areas to improve your business’ impact on the environment.
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POSITIVE FASHION DELIVERED BY DHL EXPRESS
DHL has been a committed partner to the fashion industry for decades, discover how we help with both industries deliver high performance at speed.
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