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A trusted partner in the consumer goods market
Your customers want their orders fast. Our network, speed and reliability set us apart and allow us to support your fast-moving business in the age of immediacy.
Keep up with the clicks
We know that product excitement can spread like wildfire on social media. An influencer posts a review and suddenly you have an influx of orders and a peak to manage.
Our global network means we can scale up your delivery requirements when needed and keep up with the speed that your customers crave.
Stay focused
Reliability and quality of service is good for your customers and you.
By cutting down the ‘noise’ to your customer service team, you can reduce distractions and stay focused on your business.
Retailers who offer premium shipping grow 60% faster than those who don’t.
Seize the international opportunity
As a passionate supporter of British business, our international and e-commerce specialists are here to support you with guidance to ready your business for international success.
We help many of our customers consider how to remove barriers to purchase and increase customer satisfaction through:
- International e-commerce growth support
- Bespoke tools and analysis of customer profiles visiting your website
- Logistics support covering customs advice, pricing strategies and best practice for easy returns solutions
Take our free E-commerce Health Check and get personalised advice on how to grow your exports.
We will be with you every step of the way.
Experience On Demand Delivery
Your customers value choice when it comes to their delivery options. Giving them visibility and traceability with proactive tracking notifications encourages trust and loyalty in your brand. Our On Demand Delivery (ODD) service is designed to reduce failed delivery attempts and improve the shopper’s experience.
Our On Demand Delivery service ticks all the boxes for choice and convenience
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Scheduled Delivery
Signature release/leave your signature
Collect from DHL Service Point
Collect from DHL Service Point
Alternative address
Vacation hold
Simplify your logistics with seamless platform integration
We like to make things as easy as possible for our customers, giving you more time to do what you do best. DHL Express services can seamlessly integrate with many leading e-commerce and marketplace platforms, simplifying your outbound and returns logistics. Our online shipping platform, MyDHL+, is a single hub that allows you to import, export, track shipments and schedule pickups anywhere, anytime.
Demonstrate your commitment to sustainability
As consumers become more conscious about sustainability, we can help you find the right balance between delivering your products on time and managing your carbon footprint.
With DHL Express you can rest assured that you’re partnering with a provider committed to supporting your sustainability goals.
If you decide to use our GoGreen Climate Neutral Service then you can communicate this to your customers, demonstrating your environmental commitment by offsetting your emissions.
WE UNDERSTAND THE CHALLENGES OF THE B2C CONSUMER SECTOR
We know that your products bring your customers joy and we love being part of that journey. Getting every order into the hands of your customers couldn’t be easier with our range of delivery services tailored to your needs.
Download our brochure to read more about how we can help you maintain your competitive edge and grow your business.
SHIPPING WITH DHL
As the specialists in international shipping, businesses of all shapes and sizes trust DHL to deliver their products to the world.
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B2B E-COMMERCE
Our global presence, expert market knowledge and simple, fast and flexible delivery options are designed to optimise your e-commerce platform and support your business growth.
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READ OUR WEEKLY TRADE UPDATES
Get the information and advice you need to make the most of international business opportunities.
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