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Brexit remains at the top of the DHL Express 2020 agenda, and our dedicated taskforce will closely monitor developments.

We are hopeful that the year ahead will bring clarity, as new trade deals are discussed and we see the first picture of what trading will look like after the UK has left the EU.

At DHL Express, we are continuing to work alongside UK and EU legislators to ensure the requirements of internationally-trading businesses are met, and to fully understand the impact that the proposed exit terms will have for ourselves and our customers.

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Please speak to your Account Manager if you’d like to learn more about the ways in which we can prepare for Brexit together.


Helpful documents
Download our Preparing for Brexit together guide

View our Commercial Invoice example

Useful Links
UK Government transition period guide
UK Government preparing for 2021 rules checklist

The British Chambers of Commerce Brexit Transition Period and Beyond

Bespoke Shipping Tool Technical Change Documents
How is DHL Express preparing?

Our expert taskforce continues to asses our business and prepare our operation for changes into 2021 that will be within our control. We have increased the number of operational staff and customer agents, plus expanded our bond capacity of future customs requirements for the EU.

How can customers prepare their business?

The most significant change for businesses trading internationally is the likely introduction of customs requirements for the EU. Our Brexit Guide can help identify the best ways to ready your business.

What will change for parcel recipients?

Customs Duties & Taxes are likely to be applied to parcels arriving in the UK from the EU, in the same way that these charges apply now when receiving parcels from outside the EU. The recipient will be asked to pay these charges.

Will there be delays?

We will do everything we can to maintain as seamless a service as possible in what may be challenging circumstances. If there are delays at the ports this is likely to impact our Day Definite International road services to/from Europe.

What is the timeline?

The UK left the EU on 31 January 2020. A transition period has now begun, during which the exact terms of exit will be negotiated. This is expected to conclude on 31 December 2020. New trading rules are therefore likely to apply from 1 January 2021.


For more information on preparing your business, please review our guide.

Should you have any queries, please contact your DHL Express Account Manager.

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To support every step of your journey, DHL has teamed up with international business experts and key service providers.

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Helping you understand every step of the international e-commerce journey with our handy guide.

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Get the information and advice you need to make the most of international business opportunities.

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