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DHL Guide > Getting started with DHL

Getting started with DHL

Businesses of all shapes and sizes trust DHL to deliver their products to the world. Whatever your international shipping needs, we can guide you in the right direction.

Being a DHL customer brings an endless list of benefits – from local pick-up times and extensive customs expertise to fast, reliable delivery to 220 countries around the world – plus much more. Plus, with real-time online shipping tracking at your fingertips, you’ll know where your goods are at all times.

Ready to start shipping? Let’s take a look at some of your options.


I already have a DHL account and I want to send a shipment

No problem. You can arrange a collection using our DHL Online Shipping Tool, or by calling DHL Customer Services on 0844 248 0844.


I want to send a shipment but I don’t have an account

The great news is you don’t need an account to enjoy the benefits of shipping with DHL.

You can book online and we’ll even collect – no need to leave your home or office!

Simply click, pay and pack: we’ll do the rest.

Book early and we’ll collect the same day, or book up to five working days in advance.

Click to book now

Send your parcels from one of our 1,300 DHL Service Points, conveniently located in branches of Staples, Ryman and WHSmith on high streets nationwide – plus branches of Homebase, Access Self Storage,and Safestore.

Find your nearest DHL Service Point

Option 1 – Book Online with DHLitNow Option 2 – Drop off on your local high street with DHL

I’m thinking of opening an account.

With DHL, speedy delivery, reliability and matchless customer service are a given. But with a DHL account you’ll enjoy even more benefits.

Find out more


I’d like to open an account

Great! To qualify you only need to send six or more parcels a year.

Open my account


I’d like to talk to someone about international shipping

Give us a call at any time on: 0844 248 0844.


Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.

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